ENVISAGE Acadis®

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Technical Support

For technical support, questions, or comments on this site, please contact:

We recommend contacting us via email at lms@cjtc.wa.gov or visit our WSCJTC Acadis Portal Knowledge Base

Help Desk Phone (M,F 0800-1530):
206-658-7024 (M-W, F No Thurs)
206-391-2949 (M-T, Th-F, No Weds)

Division Contacts	Contact Emails
WSCJTC Portal Help Desk	See Technical Support on the Right
Advanced Training	atd@cjtc.wa.gov
Applied Skills Training	appliedskills@cjtc.wa.gov
Basic Training	basictraining@cjtc.wa.gov
Certification Division	certmail@cjtc.wa.gov
Firearms Training	firearms@cjtc.wa.gov
WSCJTC Website	https://cjtc.wa.gov/
WSCJTC Staff Directory	https://cjtc.wa.gov/about/staff-directory

Updates to Profiles [MON, 4/1/2024]

CJTC has started performing annual reviews of person profiles in Acadis. Personnel are marked as inactive if:

They have not taken CJTC training in 24 months (12 months for non-certified personnel),
They do not have an active certification, and
They do not have training manager permissions.

Being listed as point of contact for an agency does not provide training manager permissions and does not prevent a profile from being marked inactive.

Profiles can be marked as active in the future if their agency needs to send them to CJTC training or update their permissions.

Updates to the Acadis Portal User Interface [Wed, 12/20/2023]

The Acadis Portal user interface has been updated. CJTC is working on updating our instructions so that pictures in the instructions match the new look of the Portal. Please note the following:

Menus that were on the top of the page yesterday (12/19/2023) are now located on the side.
Menus no longer expand when hovered over. You must now click on the menus to expand them.
The personnel menu is now called Workforce

REMINDER: DO NOT share your links to online training. These links are unique to each user and will result in an ACCESS DENIED notification when another user attempts to login using the same link. If you need access to training, go directly to https://wscjtc.acadisonline.com/AcadisViewer/Login.aspx to log in. Only bookmark this link. You may need to clear your browser’s cache as well.

These are official links.

Resources for Organizations, Officers and Training Managers [Fri, 7/7/2023]

Adding Non-Certified Personnel (Webform)

WSCJTC LMS & Acadis Portal Knowledge Base (Technical Support)

Law Enforcement Training and Community Safety Act (LETCSA) Information

Law Enforcement Training and Community Safety Act (LETCSA) Mandated Courses

Peace Officer & Tribal Police Officer Certification Information

Crisis Intervention Team Training (CIT) Information

Password Information Reminder [Posted Fri, 7/7/2023] Password resets can be done from the portal page with the “Reset your password” link to your left, right above the Sign In button. Everyone has four (4) attempts to access their account. On the fifth failed attempt the account will lock.

Contact the Help Desk if :

An account becomes locked.
We have the wrong email address on file
The password reset email is not being received. (Check your junk folder for the email.)

Please book mark this page for easier access to the portal.

The Acadis® Readiness Suite is a comprehensive public safety training solution developed by Envisage Technologies, LLC. The company provides the Acadis® software and training modernization consulting to premier training organizations throughout the US.

To find out more, please visit the Envisage web site at www.envisagenow.com.